Privacy Policy

February 8, 2024

This is the Privacy and Cookies Policy for Stokhold service («we», «us» and «our service»). We are committed to protecting and respecting your privacy.

This Policy and any other documents referred to in it explain:

  • information we collect and use
  • how we protect, store and transfer your personal information
  • cookies and other technologies
  • changes to this Privacy Policy
  • contact us

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By using our website and our services, you acknowledge you have read and understood this privacy policy.

Personal information we collect

The types of personal information we collect depend on your interactions with us and may include the following:

  • Name and contact information: Your first and last name, email address, postal address, phone number, and other contact information.
  • Account credentials: Your user ID, password, password hints, and other similar security information used to authenticate your account.
  • Demographic information: Your age, sex, geographic location, and preferred language.
  • Payment details: Your bank account information, credit card number, and other information used to process payments.
  • Subscription and usage information: Information about the products or services you subscribe to and how you use them, including preferences, browsing history, and help information.
  • Device and network information: Information about your device, such as IP address, location, or internet service provider.
  • Financial and portfolio information: Information about your finances, portfolio, and transactions.
  • User content: Your files or other information you upload to our products or services.

How we use personal information

Any and all information that we collect from you may be used in any of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs).
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
  • To process transactions.
  • To administer a contest, promotion, survey or other site feature.
  • To send periodic emails. (The email address that you provide to Stokhold is used to send you transaction notifications. Also it may be used to send you information and updates pertaining to your subscribe, in addition to receiving occasional company news, updates, and/or related product or service information, etc.)

How we protect, store, and transfer your personal information

Stokhold maintains a comprehensive information security program intended to keep your information safe. We have technical, physical, and organizational measures in place to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of personal information. The measures we use are appropriate to the nature, scope, and purpose for which we use the personal information we collect.

Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided.

Stokhold company, its operations, workforce, and service providers are located throughout the world. Depending on how you interact with us, your personal information may be handled and stored in, accessed from, or transferred to different countries. Whenever we transfer personal information to different countries, we take steps to ensure that the personal information we transfer receives adequate protection in the jurisdictions that we handle or store it.

If you have additional questions about how we protect your information, please contact us.

Cookies and other technologies

We use cookies and similar technologies to recognize when you've signed into our sites and personalize your experience with our products and services. Our Stockhold service uses cookies to improve the quality of services provided and improve user experience. We respect the right to privacy and are committed to protecting the personal information of our customers in accordance with the law.

What are cookies?

Cookies are small text files that are stored on your device when you visit a website. They contain information about your preferences and activities on the site, which allows us to tailor our service to your needs.

How do we use cookies?

We use cookies for the following purposes:

1. Quality of Service Improvements: We use cookies to analyze traffic and determine which features and services are most popular with our customers. This allows us to optimize our service and improve its performance.

2. Authentications: We use cookies to authenticate users and prevent fraud.

3. Personalization: We use cookies to save your settings and preferences so that our service can be tailored to your needs.

4. Advertisements: We use cookies to show relevant advertisements to our customers.

How to disable cookies?

You can disable cookies in your browser settings. However, disabling cookies may reduce the quality of our service and some of its features may become unavailable.

Changes to the Cookie Policy

We reserve the right to change our Cookie Policy at any time without prior notice. An updated version of the Cookie Policy will be posted on our website.

Changes to this Privacy Policy

Our business is constantly evolving and we may change this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post those changes on this page and update the Privacy Policy modification date below. If the changes are significant, we will send an email notifying you.

This policy was last modified on 05/04/2023.

Contact Us

Questions, comments and requests regarding this privacy policy are welcomed. Please contact us by email legal@stokhold.com or post Stokhold, Inc., Tadije Sondermajera 3, 11070 Belgrade, Serbia Stokhold Technology doo Beograd.

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